Rose Gold Terrific Trio Necklace

About Transportation

1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?

We offer free shipping to most countries when orders over €60.

Delivery time = Process time ( order preparation )+ Shipping time.

Free Shipping:

• Cost: Free on €60+ orders, €20 shipping fee when orders less than €60.

• Process Time: 1-2 weeks

Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.

For a faster shipping, please contact us at [email protected]

>>Please see our Shipping Policy for more details.

2. Can I track my order?

Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.

About Returns and Refunds

1. How do I cancel an order?

You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).

2. When will I receive the refund?

After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.

>>Learn more

About Product

1. Does this jewelry require special maintenance?

To maintain its shine, it's recommended to avoid contact with water or chemicals and regularly clean it with a soft cloth.

2. What environmental standards does this jewelry meet?

We are committed to using eco-friendly materials and sustainable production practices, such as recycled materials or materials sourced from responsible suppliers.

3. Does this jewelry come with any certifications or authenticity guarantees?

Our jewelry may come with certifications for materials like diamonds or precious metals. We ensure authenticity and quality in our products.